About BAYS
Originally founded as Bay Area Youth Services, Inc., BAYS was organized and chartered as a Florida Not-For-Profit Corporation on April 19, 1982. The agency, founded by the late William F. Bowman, was developed with the objective of improving the quality of life and increasing the potential of Florida’s youth. Over our 40-year history, BAYS has grown into a multi-faceted statewide organization with an impressive array of services.
Our organization is focused on innovative approaches to better meet the needs of today’s youth and their families. We specialize in working with adolescent populations and are continuously working to improve our service delivery models based on the evolving individual needs of today’s families and to address identified gaps in services. We are proud of the partnerships and relationships that we have developed over the years and are committed to work closely with stakeholders, youth, and families to continue to inspire change, growth, and success.
BAYS works in partnership with individuals, families, and communities to inspire change, growth, and success.
BAYS envisions communities that believe in the value and worth of all people and their ability to change, grow, and succeed.
Over the years our name, mission, and vision have been updated, but our core values have stayed the same:
Professionalism
Responsibility
Integrity
Dedication
Enthusiasm
Our team members embody these values and work every day to make a difference in the lives of individuals, families, and the communities we serve. We take our work very seriously and believe in the value and worth of each life we touch. BAYS is a special organization because of our employees. This has been evidenced by being named a Tampa Bay Times Top Workplace in 2014, 2015, 2016, 2017, 2020, 2021, 2022 and Top Workplace USA in 2021-2023.
Meet our passionate and empowering leaders
BAYS was founded by William F. Bowman who held the title of Executive Director and President until his retirement in December 2009. Under his direction, BAYS became and remains one of Florida’s largest Department of Juvenile Justice non-residential providers. BAYS is governed by a diverse Board of Directors and has a Senior Leadership Team that imparts many years of juvenile justice, child welfare, and high level management experience.
President & Chief Executive Officer
Robert brings 25+ years of professional experience in the fields of juvenile justice and child welfare. Robert started his career in 1994 spending more than 19 years providing regional and national leadership development to staff serving at risk children in juvenile justice programs. He also spent several years providing supervision in child welfare programs. Robert received his Bachelor’s degree from Limestone College in 1994 and his Master’s degree in High and Post-Secondary Education from Argosy University in 2014. He is also a graduate of the 2016 class of Leadership Tampa Bay. In his spare time, Robert serves as a member of the football coaching staff at Steinbrenner High School
Robert Patterson
President & Chief Executive Officer
Executive Assistant to the CEO
Madison joined the BAYS team in May 2016 as an Executive Assistant to the CEO. Madison has her Bachelor’s Degree in Behavioral Healthcare from the University of South Florida. Madison works closely with the Board of Directors and coordinates and participates in the strategic planning meetings. While working at BAYS and going to school she also interned at BAYS Circuit 13 JDAP Program learning the ins and outs of one of our programs. Madison is a certified American Red Cross First Aid, CPR, and AED Trainer and a notary for the State of Florida. In her free time she enjoys spending time with her family and playing catch with her dogs.
Madison O’Hern
Executive Assistant to the CEO
Chief Operating Officer
Jennifer joined the BAYS team in June 2015 as a JDAP Consulting Clinician and was promoted to Regional Director of Diversion Services for the North/Central Region in July 2016 and recently in 2019, Jennifer was promoted to Chief Operations Officer. Prior to joining BAYS she spent 15 years with the Florida Department of Juvenile Justice. Her roles included Juvenile Probation Officer, Assistant Chief Probation Officer, and Chief Probation Officer. During that time she worked on several major initiatives around juvenile justice reform while overseeing juvenile probation operations. Jennifer has a Bachelor’s degree in English from the University of Florida and a Master’s degree in Criminal Justice from the University of Central Florida.
Jennifer Haynes
Chief Operating Officer
Chief Financial Officer
Danielle serves as Chief Financial Officer of BAYS and her career spans more than 20 years of varied experience in financial management, business leadership and strategic planning. Before she was named CFO, Ms. Dickerson served as the Director of Finance and Operations for non-profits in Colorado. She spent several years in finance and business development leadership roles serving survivors of Domestic Violence and Sexual Assault. During her tenure, Ms. Dickerson was instrumental in building out the finance business support capabilities, maximizing productivity and strategic planning. Ms. Dickerson earned her bachelor’s degree in accounting from Prairie View A&M University and is a Certified Life Skills Coach. After obtaining her bachelor’s degree she worked at the accounting firm PricewaterhouseCoopers as an auditor where she served clients in oil & gas, joint venture and government industries. Outside of work, Danielle loves to travel, yoga and enjoys watching sports..
Danielle Dickerson
Chief Financial Officer
Vice President of Support Services
Heidi joined BAYS in October 2018 as the Director of Human Resources and promoted to Vice President of Support Services in 2021. She received her Bachelor’s degree in Human Services from Florida State University. Heidi brings experience and knowledge working in small and large Social Services organizations. She obtained her Human Resource Certification, SHRM-CP, in 2016, which recognizes her as an expert and leader in the field. In her spare time, Heidi enjoys spending time with family and friends enjoying the outdoors.
Heidi Lacy
Vice President of Support Services
Vice President of Corporate Engagement
Elvin joined BAYS in July 2014 as the Director of Community Relations and in 2022 he was promoted to Vice President of Corporate Engagement. Elvin brings over 25 years of professional experience in the fields of criminal justice, juvenile justice, and governmental relations. Elvin currently serves as the elected President of the Florida Juvenile Justice Association (FJJA) , and of the West Tampa Chamber of Commerce. Elvin is the immediate past Chair of the Circuit 13 Juvenile Justice Advisory Board, and he also serves on the St. Joseph Catholic Church Parish Pastoral Council. His enthusiasm, advocacy and focus on legislative and policy matters helps BAYS play an active role in improving the array services that are available to the children and families that we partner with.
Elvin Martinez, Jr.
Vice President of Corporate Engagement
Vice President of Information Technology
Jesus joined BAYS in May 2018 as Information systems Administrator and promoted to Director of Information Technologies in 2019, then Promoted to Vice President of Information Technolgies in 2022 . Born and raised in Puerto Rico, Jesus has over 20 years experience in the Information Technology industry. During his career, he has directed operations in various technology consulting firms, deploying the latest technologies and achieving excellent client retention. Before joining BAYS, he labored for 11 years in a Tampa based non profit organization. On his free time, he enjoys Florida's outdoors with his family, Kayaking and participating in local 5k events.
Jesus Guzman
Vice President of Information Technology
Senior Operations Director of Behavioral Health Programs
Christine joined BAYS in 2021, as Senior Director of Programs then in 2022 was promoted to Senior Operations Director of Behavioral Health Programs. She is a Licensed Mental Health Counselor and Masters Certified Addiction Professional. Christine is originally from Chicago, Illinois and completed her Master’s Degree in Counseling at Webster University. She has over 15 years of community service, clinical and counseling experience across a variety of settings including case management, crisis intervention, structured outpatient programs, inpatient psychiatric, large nonprofits, residential and private practice. She has also provided clinical and administrative supervision to mental health counseling students, interns and professionals. As a leader in her field dedicated to increasing access, knowledge and advocacy to behavioral health care, Christine, is active in her community promoting and educating on individualized, proactive and normalized approaches to mental health care. Christine believes that healing is a collaborative endeavor that requires an interconnected and supportive approach. Through her work, she is passionate and committed to helping individuals and families overcome the challenges and barriers that come along with mental health.
Christine Pringle
Senior Operations Director of Behavioral Health Programs
Senior Director of Diversion Services
Owanna joined BAYS as a Senior Case Manager in 2014. She brought with her a wealth of knowledge in the juvenile justice arena, which was honed while working with the Florida Department of Juvenile Justice. At BAYS, she quickly moved up the ranks and within 6 months of being hired, she was promoted to the Supervisor of Circuit 7. Owanna continued to excel within the organization, which was evident when she was named the 2015 Supervisor of the Year. Owanna received a Bachelor’s of Science degree in Social Sciences from her hometown university, the University of the Virgin Islands. She also holds a Master’s of Science degree in Criminal Justice from Nova Southeastern University. Her most recent promotion as the Senior Regional Director of Diversion Services will allow her to continue her work in the juvenile justice system that she began in 2007.
Owanna Stout
Senior Director of Diversion Services
Senior Director of Program Operations
Sarah joined BAYS in 2013. She has served in several capacities while at BAYS, including Circuit Supervisor, Regional Manager of Diversion Services, Training Coordinator, Director of the Community Supervision Program and now as Senior Director of Program Operations. She came to BAYS experienced in the juvenile justice field after working for 8 years at the Florida Department of Juvenile Justice. She is a certified trainer in CPR/First Aid/AED and Motivational Interviewing, and has also served as a trainer for DJJ’s DRAI (Detention Risk Assessment Instrument), PAR (Protective Action Response), and Suicide Prevention. She graduated from UCF with a Bachelor’s Degree in Criminal Justice. She’s currently involved in Circuit 9’s Circuit Advisory Board where she serves as the membership committee chair. She resides in Sanford, FL with her two boys and enjoys her involvement in her church, playing piano, and watching UCF Knights football.
Sarah Barsalou
Senior Director of Program Operations
Senior Director of Quality & Contracts
Paul served for 36 years in Florida state government in a variety of leadership roles, including several years as the Assistant Secretary of Probation with the Department of Juvenile Justice. Paul has an extensive background in juvenile justice and contract management, including playing an instrumental role in moving us from IDDS to JDAP and starting up the Community Supervision Program. Paul will be developing our newest department focused on internal quality control across all programs, and it will include contract and CARF oversight
Paul Hatcher
Senior Director of Quality & Contracts
Meet our Board of Directors
Chair
Heather holds a Ph.D. in Communication, and has over a decade of experience working with community-university collaborations centered on community and family health and well-being. Having left her prior life in the world of academia, she now works for Hillsborough County in the Department of Homeless Services, as the Coordinator of Special Projects. As an educator, her interest has been largely in how communities self-organize around families, however they are uniquely defined, in order to promote growth and thriving. As a scholar, her interest was in social policy and the structure and function of community, both conceptually and pragmatically, a theme that runs through her efforts with the County. She focuses on strengths-based and systems-oriented approaches to community work, and brings cross-disciplinary perspectives in order to work alongside our care workers and community members as they bridge the gaps and strengthen the connections across systems of care.
Dr. Heather Curry
Chair
Hillsborough County Homeless Services
Chair Elect
Christopher is an assistant public defender for Julianne M. Holt, the Public Defender for Hillsborough County. Mr. Watson supervises attorneys in the Juvenile and Misdemeanor divisions of Ms. Holt's office. He has been employed as an assistant public defender for over 14 years. Mr. Watson was in private practice and served as an assistant state attorney for approximately 18 years before becoming an assistant public defender. He was board certified in Criminal Trial Law in 2000. Mr. Watson received his bachelor's egree in social studies education from the University of Virginia in 1980 and his juris doctorate from Stetson University College of Law in 1983. He is also licensed to practice law in the state of Virginia.
Christopher D. Watson
Chair Elect
Hillsborough Public Defenders Office, Retired
Treasurer
Josh is a seasoned communications expert with a passion for helping those in need, serving the underserved and using his journalistic skills to give a voice to those who often feel unheard.
As a former journalist and business owner, Josh’s experience includes leading multi-cultural communications efforts across the country for large, multi-state organizations, nonprofit groups and minority-owned businesses focusing on underserved populations. He leads a large team of communications, marketing and consulting professionals at Vistra.
A graduate of Eastern Illinois University, Josh spent the first 15 years of his career working in television and radio. He has been a news reporter, anchor and radio host throughout the Tampa, Las Vegas, Nashville and Jacksonville media markets covering some of the biggest stories in the country including the 9/11 terrorist attacks, presidential elections and numerous hurricanes. He also helped launch video production companies, SnapShot Interactive in Nashville, Tennessee and Blue Dog Video in Daytona Beach, Florida.
In 2012, with a desire to make a positive impact on underprivileged youth, Josh began working as an after-school program director and youth and college minister in Georgia. He served in that role for four years before moving back to Tampa to effect change and manage external relations with a national nonprofit involved in child welfare, juvenile justice and workforce development.
Josh can be found regularly teaching public relations workshops and networking throughout the Tampa Bay area. He is also passionate about mentoring disadvantaged youth.
Josh Talkington
Treasurer
Vistra Communications
Director
Angel Williams is the President of The Shine Firm, a philanthropic consulting and management firm that specializes in building bridges between business owners, community-based organizations, professional athletes and corporations through events and outreach. As a Philanthropy Agent®, she spends countless hours mastering plans to strengthen nonprofit organizations and impact communities. Angel is a legacy builder, engaging, energizing and empowering Executives, community leaders and partners worldwide. Her relentless work ethic, selflessness and loyalty continues to “shine” through her life and her work. Born and raised in Hollywood, Florida, Angel’s ability to adapt and excel in any environment is exemplified in her proven track record of success guiding clients to discover, plan and execute their philanthropic visions. Angel currently resides in Tampa, FL and enjoys reading, traveling, mentoring and vows to continue to allow her passion to drive her.
Angel Williams
Director
The Shine
Director
Charleen Ramus Jaffe was formerly on the BAYS Board of Directors in the 1990’s before she moved to Naples, FL and then rejoined the Board in 2014, after returning to the Tampa Bay area. She graduated from Kenyon College with a B.A. and from Stetson University College of Law with a J.D. She practices employment law with Mandelbaum, Fitzsimmons, Hewitt & Cain, P.A., representing employers & employees in both litigation and non-litigation matters. Ms. Jaffe is also a private pilot, holds a Florida real estate broker’s license and is a graduate of Leadership Lee County.
Charleen Ramus Jaffe
Director
Mandelbaum, Fitzsimmons, Hewitt & Cain, P.A.
Director
Charles E. Klug is the Chief Legal Officer of the Tampa Port Authority; Florida’s largest and most cargo-diverse seaport. Mr. Klug is currently responsible for the oversight of the legal, procurement, environmental, government relations and human resources departments of the Port Authority. He has served as General Counsel for the Tampa Port Authority since 2004 and served as Deputy Port Director for Administration, responsible for the legal, procurement, environmental, real estate and marketing departments of the Port Authority, from 2008 to 2013. Mr. Klug was a partner with the law firm of Gray Robinson, P.A., before his appointment as General Counsel, where he concentrated his practice in the areas of commercial real estate, local government, land use and environmental law. Mr. Klug received a B.S. in Business Administration from the University of Florida, College of Business in 1983 (with Honors) and a J.D. from the University of Florida, College of Law in 1986. He was admitted to the Florida Bar in 1986 and has been certified by the Florida Bar as specialist in Real Estate Law since 1993 and as a specialist in City, County and Local Government Law since 1998.
Charles E. Klug
Director
Tampa Port Authority
Director
Major Willie Parker started with the Hillsborough County Sheriff’s Office in 1980, as a detention deputy. Then in 1982, he was assigned to the Malcolm E. Beard Sheriff’s Operations Center in Ybor City as a patrol deputy. Throughout his career Major Parker was also assigned to Patrol, working in Districts I, II, III & IV, and eventually transferred to the Street Crimes Unit in DIV. In 1985, he was promoted to detective where he was assigned to investigate property crimes. Major Parker moved on from there to the Special Investigations Division where he worked as a narcotics detective. He was subsequently assigned as a deputy in the Selective Enforcement Unit. Upon promotion to corporal, Major Parker was assigned supervisory roles in District I, III & IV, as well as the Child Protective Investigations Division. Major Parker is recently retired as the Commander of the Community Outreach Division, which is responsible for various community projects, the school resource deputies, elementary school presentations/programs, the crossing guards, and coordination of the Volunteer Citizen Patrol Program. This division also interacts with businesses and neighborhoods to teach crime prevention programs as well as to support the citizens in the community. Major Parker attended Hillsborough Community College where he earned his Associate in Arts Degree. From there, he attended the University of South Florida, earning his Bachelor of Arts Degree. He is also a graduate of the Southern Police Institute’s 112th Administrative Officers’ Course and is currently pursuing his Master’s Degree at Saint Leo University.
Major Willie L. Parker
Director
Hillsborough County Sheriff’s Office, Retired
Director
Dr. Micah E. Johnson is a sociologist trained in criminology and substance misuse epidemiology. He serves as an Assistant Professor in the Department of Mental Health Law and Policy at the University of South Florida. Dr. Johnson’s research centers around childhood trauma, behavioral health, and juvenile justice. His research is funded by the National Institutes of Health and has been cited by the New York Times, Senator Bernie Sanders and others. He has been an advocate for social justice for the past 14 years. Dr. Johnson trains, speaks, and teaches internationally on topics related to trauma, poverty, antiracism, and sustainable peace. He serves in the state and federal court system as an expert witness and facilitator where he leverages the science of trauma, disadvantage and substance misuse to empower the justice system to make more informed decisions. Dr. Johnson recently published a children’s book entitled “Never Had a Friend.” It describes his experiences with living in homeless shelters as a child. The book debuted at #1 New Release on Amazon in the Poverty category. Dr. Johnson also leverages his artistry, as a poet, monologist, and speaker, to share his peacebuilding efforts with a broader audience.
Dr. Micah E. Johnson
Director
University of South Florida
Director
Siglinde Mendez is the Assistant Vice President and Financial Center Manager of Fifth Third Bank in Osceola County. Siglinde brings over 25 years of financial service experience to the board of BAYS. In addition to working with small businesses and residents in the community with their financial goals, Siglinde is a volunteer with Osceola County Council on Aging, delivering Meals to the Elderly and Hope Helps, Inc in Seminole County working in the food pantry.
She is originally from San Juan, Puerto Rico where she moved to Virginia and ultimately moved to Florida in 1995. After studying Elementary Education at Old Dominion University, she found her passion in banking and has been helping customers ever since. From training tellers to financial center managers to helping customers buy their first home or small businesses open their first location, she is passionate about helping improve the lives within our community through her job as a financial center manager or through her time volunteering in the community.
Siglinde Mendez
Director
Fifth Third Bank
Director
(Excerpted from Ashley T. Gallagher | Johnson Jackson PLLC)
Ashley T. Gallagher is Partner at Johnson Jackson PLLC, where she practices management-side labor and employment law in both the private and public sectors. Ashley received her undergraduate degree from the University of South Carolina and law degree from Florida State University College of Law. While in law school, Ashley served as an Article Editor for the Florida State University Law Review and was a member of the Florida State College of Law Moot Court Team. Additionally, she served as a judicial extern for the Honorable Judge Mark E. Walker of the United States District Court for the Northern District of Florida and attended the Florida State University Law Conference at Oxford University. Ashley currently serves as Vice President of the Tampa Bay Chapter of the Federal Bar Association and as an 11th Circuit Representative on the Board of Directors for the Federal Bar Association Younger Lawyers Division. Ashley also currently chairs the Junior League of Tampa’s Grants Committee. Ashley grew up in Verona, New Jersey.
Ashley Tinsley Gallagher
Director
Johnson Jackson PLLC
Director
Experienced MBA graduate, with nearly twenty years of experience in creating the foundation for marketing strategies and strategic initiatives; contributing to brand awareness, sales and market share. Passionate about today’s youth and would love to be a catalyst to introduce them to the science and technology fields as well as contribute to the board with my years of experience to advance and expand the mission of BAYS. Experienced in working with youth from the ages of 3-18 for over twenty years and mentor young adults. Thought leader, forward thinker and focused on expanding the brand through various channels.
Julia LeCounte-Grayson
Director
Moffit Cancer Center, Tampa
President/Chief Executive Officer
Robert Patterson brings 25+ years of professional experience in the fields of juvenile justice and child welfare. Robert started his career in 1994 spending more than 19 years providing regional and national leadership development to staff serving at risk children in juvenile justice programs. He also spent several years providing supervision in child welfare programs. Robert received his Bachelor’s degree from Limestone College in 1994 and his Master’s degree in High and Post-Secondary Education from Argosy University in 2014. He is also a graduate of the 2016 class of Leadership Tampa Bay. In his spare time, Robert serves as a member of the football coaching staff at Steinbrenner High School.
Robert Patterson
President/Chief Executive Officer
BAYS